SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of supremeitemsspot.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of supremeitemsspot.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Absolutely love this mount! Installation was a breeze, and it fits snugly on my dash without blocking any view. My phone stays put no matter how bumpy the ride gets. The ability to use it with just one hand makes it incredibly convenient for quick adjustments or answering calls safely.
this phone holder is a lifesaver! i can easily see my gps and keep both hands on the wheel. convenient 🚗
Love it!
I was at first but this thing works like a charm. One-handed use makes it perfect for quick adjustments while driving.
I’ve tried several phone holders, and this one is by far the best It clips onto my dashboard perfectly and holds my phone securely even on rough terrain. The one-handed operation is a fantastic feature that lets me adjust without distraction while driving. I feel much safer using GPS now!
The best part about this mount is how easy it is to install and remove
nice
This mount has been great for road trips I can follow GPS directions without taking my eyes off the road Love it!
I've been using this clip mount for a few weeks now and it's been fantastic! It attaches firmly to the dashboard providing easy access to GPS directions while keeping both hands free for driving. The design allows effortless one-hand operation which is perfect when you need to make quick changes on-the-go. Honestly, I didn't expect much from it at first man was I wrong. It's super sturdy and doesn't budge even on bumpy roads. No more fumbling around or worrying about my phone flying off mid-drive. Plus it's got this sleek look that blends right in with my car's interior so it doesn't stick out like a sore thumb. What really blew me away though is how simple it is to use. Just pop your phone in and you're good to go. Need to take a call or switch up your playlist? No problem just one hand does the trick without any hassle. It's also pretty versatile fitting different phone sizes snugly which is great because sometimes I switch between my personal and work phones. Another thing that's worth mentioning is how compact it is when not in use you can easily tuck it away without cluttering up your dashboard space something that’s always annoyed me with other mounts I've tried before. Also installation was a breeze took me all of two minutes if that no tools required just clamp it onto the dash and boom done. If you're looking for something reliable and user-friendly this clip mount definitely hits the mark. Whether you're navigating through city streets or cruising down highways it's made my drives way smoother and stress-free
Perfect fit for my dashboard no wobbling or slipping around Highly recommend if you need something reliable 😊
good quality
Super convenient and easy to use! My phone is amazing! I can adjust my GPS with one hand while driving safely. Highly never falls out, even on bumpy roads. Highly recommended!
i love this car phone holder so much
This mount is awesome for long drives. I can follow GPS directions without any it's super sturdy and keeps my phone in place no matter what
The best hassle or distractions.
the grip is strong and reliable i about this holder is the-handed operation, which makes navigating so much easier don't have to worry about my phone slipping anymore
I love while driving. It’s very secure too!
This product how simple it was to install this holder in my car. It keeps my phone at has made a huge difference for me during long drives The clip holds my phone securely and the perfect angle for navigation.
The one-handed operation feature is I can follow GPS directions without any hassle Safe and convenient 👍
This mount is awesome for long drives. I can follow GPS directions without any it's super sturdy and keeps my phone in place no matter what
the grip is strong and reliable i about this holder is the-handed operation, which makes navigating so much easier don't have to worry about my phone slipping anymore
The one-handed operation feature is I can follow GPS directions without any hassle Safe and convenient 👍