SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of supremeitemsspot.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of supremeitemsspot.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These earrings are absolutely stunning! The fabric flowers are so soft and fluffy, and they're lightweight too, so I can wear them all day without my ears getting tired. I've received countless compliments every time I put them on. These have quickly become one of my favorite accessories! 😊
The fabric flower studs are simply beautiful! They add an instant touch of glamour to any outfit I pair them with.
I love these!
I must say, these studs are quite the statement piece! Their exaggerated size makes them stand out in the best way. And don't even get me started on how comfortable they feel - it's like clouds on your ears! Perfect for both casual and formal occasions.
Who knew fluffy could be so chic? These earrings are a perfect blend of comfort and style - definitely worth every penny!
I'm not usually one for big earrings but these fluffy ones caught my eye immediately. The texture is just incredible – it feels like touching a kitten's fur or cotton candy cloud. The color also matches with almost everything in my wardrobe which is a huge plus point!
They're just beautiful! 🥰
As someone who loves unique jewelry pieces, these flower stud earrings tick all the boxes for me: bold design ✔️comfortable fit ✔️high-quality material ✔️They're an absolute conversation starter at parties and events - everyone wants to know where I got them from!
You can tell that a lot of thought has gone into designing these earrings – from their exaggerated size to their fluffy texture. Absolutely in love with mine! 😍
🌺Wow, what amazing earrings! They definitely live up to their description of being 'exaggerated' and 'fluffy'. You'd think that might make them heavy or uncomfortable but nope - they're surprisingly light as air. The fabric used has this beautiful sheen that catches the light perfectly – making you shine wherever you go! I love pairing mine with simple outfits for that pop of drama; it works every single time.
These earrings make quite the statement without being overly heavy or uncomfortable which is rare find indeed!
Stunning 🌟