SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesnât include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of supremeitemsspot.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of supremeitemsspot.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I cannot express how much I adore this watch The rainbow quartz face is an absolute spectacle to behold. It's a mesmerizing blend of colors that immediately draws your attention, making the star of any ensemble you pair it with. However, despite its eye-catching design, it manages to maintain a level of subtlety which ensures that it doesn't come off as overly ostentatious or gaudy. This timepiece is truly the perfect accessory for any outfit in my wardrobe. Whether I'm dressed up for a formal or simply running errands on a casual day out, this watch adds just the right touch of elegance and style without overpowering the rest of my look. Its versatility makes it an essential piece in my collection - one that can adapt to every fashion situation. In conclusion, I am hopelessly smitten by this beautiful rainbow wristwatch â not only because of its striking appearance but also due to its versatile nature and capability of turning heads wherever I go while still maintaining an air of understated elegance! đ
You have no idea how happy I am that it finally came!!!!!
This wristwatch is such a gem! The colors dance around beautifully under different lighting conditions - quite a spectacle!
It was a present for my daughter, thank you so much for making her smile like this!
What an amazing find! This watch adds just the right amount of color pop to my outfits without being overwhelming.
I've been searching for something unique and this rainbow quartz wristwatch totally fits that bill. Its quality surpassed my expectations considering its affordable price tag.
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Wow, what can I say? This watch is simply gorgeous, stylish yet subtle enough for everyday wear.
Absolutely delighted with this purchase! Every detail from its design to packaging screams elegance.
I'm all about accessories that make a statement and this one does just that! Plus it keeps accurate time too đ
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Absolutely love how unique yet classy this watch is. Itâs not something you see every day which makes it extra special to me.
Kidcore designs are just so perfect! Fits my style like I was born with this on my wrist ;)
This wristwatch has quickly become my favorite accessory â itâs stylish, comfortable to wear and always gets noticed by others đ
this is very cute
If there were awards for watches, then surely mine would win 'most beautiful'. Its rainbow quartz face is simply mesmerizing!
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